Website Terms of Service & Privacy Policy

Analytics

This message is about the data our site collects to power Squarespace Analytics and may not cover any third-party analytics tools we've added to our site.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your Customer Account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails

You might receive our Squarespace Email Campaigns. We use Mailchimp for email marketing. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

What emails you might receive from your online store.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

Information our servers collect to display fonts correctly.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Visitor data

For customers

Data your site collects in order to fulfill orders.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

Data our site collects in order to serve the website to visitors.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 Terms of Service

Please read these Terms of Service carefully before sending us your application. By sending your application, you agree to be bound by these Terms of Service.

Terms of Service

How can SAS help me sell my second hand goods?

We will assign you one of our Angel’s to take the stress of the selling process off your hands. After we accept your application, we will find the perfect Angel for your requirements to ensure a smooth selling experience.


Who are our Angels?

Our Angels are our expert team of sellers we contract to take, promote and sell your items.


How does it work?

The items we sell are usually sold through auction sites, however if you agree, our Angels can sell your items through any other established selling platform for example, Facebook marketplace. SAS’s commission is 36% of the sale price and if sold on auction site, a further 7.9% commission is payable. The remaining proceeds are for you to enjoy or donate to one of the two charities that we sponsor.


These charities are:


Please note that where an item is not sold through auction site, we cannot guarantee that the purchasing party will transact as promised. If you elect to have your items sold on any platform you accept all risks associated with any such transactions.


How do I get started?

To submit your items to be sold by SAS, all you have to do is fill out the application form at the bottom of this page. Our team will review your application and get back to you within 10 business days letting you know whether your items have been accepted for physical inspection and pick up.


How does the pickup work?

Once your application is approved, we will assign one of our lovely Angels to your case. Your Angel will be in contact with you to arrange a time to pick up the item(s) from your property. If your items then pass the Angel’s physical inspection, she will take and store the smaller items to start the sale process. If there are any larger items, you will need to organise to drop them at the Angel’s specified location.

Once the storage space of all items has been discussed, you will be given an Inventory form to fill out and sign.


The form requires the following information:

  • The list of items and their defects;

  • Your nominated bank account or chosen charity;

  • What platforms you wish to sell on; and

  • Any specific reserves (optional). We encourage you to discuss any specific reserves with our Angels who have excellent knowledge that enables them to achieve the highest price in the current market for your items.

  • You are encouraged but not required to have your own inventory list written out with the defects of each item. This can be attached to our Inventory Form.


How is the price set?

We then photograph and advertise your items for sale. The price set is based on our research, knowledge of the market and wear and tear on each item.


How do I get my money?

Payments of your completed sales will be made on or near to the 20th of the month into your nominated bank account or your chosen charity.


What happens if a defect is missed off the Inventory Form?

If an Angel has discovered an issue with an item not disclosed on the Inventory Form within 5 business days after the pick up, the Angel will contact you via email. The email will describe the issue and require you to confirm the state of the item. SAS reserves the right to return the item if the Angel determines the item is unsuitable to sell.


What happens if my items are damaged or lost?

We've been operating SAS for close to five years and to date we haven’t lost or damaged any items.

However, there's always a risk that this could happen so please consider this when consigning an item to us.

Should the item not be repairable, or if the item is lost or stolen, we’ll do what we can to get reimbursement from our insurer to pay you a fair market value for the item less any excess. Where our insurer does not cover the damage or theft of the item we will do what we can to reimburse you fair market value of the item as calculated by us using our knowledge of the resale market. Our liability in that instance shall not exceed $1,000 in aggregate for all of your items.


What do I do if I want my item back?

Just contact us to let us know which items you want back and we’ll do our best to get these back to you within 10 business days.


What if my item doesn’t sell?

Items will remain advertised for six months to one year. After one year the Angel will contact you to discuss either returning them to you, donating to charity or leaving the items on the market. This is because the popularity of some items can be seasonal.


*Important Terms

Ownership

You guarantee that all items given to SAS for sale are lawfully and entirely owned by you or you are acting on behalf of a person(s) who has given you the authority to sell such items on their behalf.

Inventory Form

  • You will disclose to the Angel all defects in each item, including but not limited to if the item is counterfeited, any alterations made, and wear and tear.

  • If you do not say otherwise, the Angel will assume any label, trademark, logo and/or design are authentic to the designer it represents. SAS reserves the right to return any items found to be non-authentic.

  • SAS reserves the right to refuse to take items to sell upon physical inspection. This could be due to the condition of the item, low popularity, or any other reason whatsoever.


Electronics

You will test and confirm working all electronics within seven days before the Angel’s pick up. If the end customer finds the item not up to standard or broken, the courier expenses in the transaction will be deducted from your monthly payment.


Termination

The SAS reserves the right to return any item at any time that we deem unsuitable for continuing to sell. This could be due to the item condition, low popularity, or any other reason whatsoever.


Terms of Service

By visiting our website and using our services, you agree to these terms. SAS reserves the right to amend these terms at any time.